[Test Env] Jobs are in Scheduling state

Incident Report for Reltio

Resolved

Greetings All,

We have confirmed that the implemented fix has been successful, and jobs are no longer stuck in the Scheduled state. This incident has now been resolved.
Thank you for your patience and understanding throughout this process.

Regards
Reltio Team
Posted May 11, 2026 - 11:59 PDT

Monitoring

Greetings All,

Our team has implemented the fix, and we are currently monitoring our services to ensure everything continues to operate as expected. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 09:00 PDT

Identified

Greetings All,

Our team has identified the root cause of the issue and are actively working on a fix. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 08:30 PDT

Update

Greetings All,

Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 07:51 PDT

Update

Greetings All,

Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 07:21 PDT

Update

Greetings All,

Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 06:50 PDT

Update

Greetings All,

Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 06:14 PDT

Update

Hello Team,

Greetings All
Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 05:08 PDT

Update

Hello Team,

Greetings!
Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 04:26 PDT

Update

Hello Team,

Greetings!
Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 03:47 PDT

Investigating

Hello Team,

Greetings!
We have observed that jobs in the Test environment are currently in the Scheduling state. Our team is actively working to identify the root cause of the issue. We will keep you posted as soon as we have more details to share.

Regards
Reltio Team
Posted May 11, 2026 - 02:57 PDT
This incident affected: US Cloud (Dataload), US Healthcare Cloud (Dataload), and US Financial Services Cloud (Dataload).