All Systems Operational

About This Site

Please use the below mapping from tenant URLs to specific cloud dashboards:
US Cloud : 361 | test | dev | mpe-03 | prod-usg | test-usg
US Healthcare Cloud: prod-h360 | test-h360 | dev-h360 | na02-prod | na02-test
US Financial Services Cloud A: 361 | test | dev | mpe-03 | prod-usg | test-usg
US Financial Services Cloud B: prod-h360 | test-h360 | dev-h360 | na02-prod | na02-test
European Union Cloud: eu-360 | mpe-01 | eu-dev | eu-test | geu-prod | geu-test | geu-dev
Asia Pacific Cloud: ap-360 | mpe-02 | ap-dev | ap-test
Canada Cloud: gca-prod | gca-test
United Kingdom Cloud: guk-prod | guk-test | guk-dev

Uptime over the past 90 days. View historical uptime.
US Cloud ? Operational
90 days ago
99.95 % uptime
Today
UI Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.58 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service ? Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
99.58 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
99.98 % uptime
Today
US Healthcare Cloud ? Operational
90 days ago
99.95 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.58 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service ? Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
99.58 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
US Financial Services Cloud ? Operational
90 days ago
99.95 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.58 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service ? Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
99.58 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
European Union Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
100.0 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
100.0 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Canada Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
100.0 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
China Cloud Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
100.0 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
United Kingdom Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
100.0 % uptime
Today
Reltio Data Pipelines Operational
90 days ago
100.0 % uptime
Today
D&B Connector Operational
90 days ago
100.0 % uptime
Today
Life Cycle Actions Operational
90 days ago
100.0 % uptime
Today
Data Validation Functions Operational
90 days ago
100.0 % uptime
Today
Reference Data Management (RDM) Service Operational
90 days ago
100.0 % uptime
Today
Reltio Intelligent Assistant (RIA) Service Operational
90 days ago
100.0 % uptime
Today
Record ID Generator Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Global Authentication Service Operational
90 days ago
100.0 % uptime
Today
Global Cleanse Operational
90 days ago
100.0 % uptime
Today
Global Reference Data Management (RDM) Operational
90 days ago
100.0 % uptime
Today
Global Tenant Application Console ? Operational
90 days ago
99.45 % uptime
Today
Global Collaboration Service Operational
90 days ago
100.0 % uptime
Today
Global Data Quality Service Operational
90 days ago
100.0 % uptime
Today
Mulesoft Connector Operational
90 days ago
100.0 % uptime
Today
Reltio Documentation Portal ? Operational
90 days ago
100.0 % uptime
Today
Reltio Support Portal Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Services ? Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 23, 2025

No incidents reported today.

Apr 22, 2025
Incident Notification: Search Service Disruption
Resolved - Greetings All,

We have been monitoring our services, and all appear to be stable at this time. We have moved the status of this incident to "Resolved." Again, we apologize for any inconvenience, and we appreciate your patience as we now work to deliver the Root Cause Analysis for this incident.

Best regards,
The Reltio Team
Apr 22, 15:54 PDT
Monitoring - Greetings All,

Please be aware that the RDM tenant services are now operational, which means that the RDM tenants are able to populate lookup values as expected.

Separately, for the reported search issue related to the 361 environment, we have implemented a fix and are actively monitoring the situation.

We will continue providing updates as we continue monitoring all environments. Currently, 100% of Reltio Services in all environments are fully up and functional.

Regards,
The Reltio Team
Apr 22, 12:45 PDT
Update - The RDM tenant service is now operational, which allows RDM tenants to populate lookup values as expected.
We continue working closely with the customers on restoring the lookup mappings in cases where unexpected unmapping has happened.

In parallel, we have identified distinct search-related scenarios impacting MDM tenants' ability to retrieve search results via API and UI, impacting several tenants on our 361.reltio.com environment. We are working on the resolution.
We will continue providing ongoing updates until the full resolution of these scenarios.
Apr 22, 10:19 PDT
Update - Greetings all,

The RDM tenant service is now operational, which allows RDM tenants to populate lookup values as expected.
We continue working closely with the customers on restoring the lookup mappings in cases where unexpected unmapping has happened.

In parallel, we have identified distinct search-related scenarios impacting MDM tenants' ability to retrieve search results via API and UI, impacting several tenants on our 361.reltio.com environment. We are working on the resolution.
We will continue providing ongoing updates until the full resolution of these scenarios.
Apr 22, 09:26 PDT
Update - Greetings all,

The RDM tenant service is now operational, this allows RDM tenants to populate lookup values as expected.
We continue working closely with the customers on restoring the lookup mappings in cases unexpected unmapping happened.

In parallel we have identified distinct search-related scenarios impacting MDM tenants' ability to retrieve search results via API and UI impacting several tenants on our 361.reltio.com environment, we are working on resolution, ETA is 30 min
We will continue providing ongoing updates until full resolution of these scenarios

Regards,
The Reltio Team
Apr 22, 07:38 PDT
Update - Greeting all,

The RDM tenant service is now operational, this allows RDM tenants to populate lookup values as expected.
We continue working closely with the customers on restoring the lookup mappings in cases unexpected unmapping happened.

In parallel we have identified distinct search-related scenarios impacting MDM tenants' ability to retrieve search results via API and UI impacting several tenants on our 361.reltio.com environment, we are working on resolution, ETA is 30 min
We will continue providing ongoing updates until full resolution of these scenarios

Regards,
The Reltio Team
Apr 22, 07:07 PDT
Update - Greetings All,

We found the solution and are working on it. We will keep updating the status page until the service is back to normal.

Regards,
The Reltio Team
Apr 22, 06:46 PDT
Update - Greetings All,

We found the solution and are working on it. We will keep updating the status page until the service is back to normal.

Thanks for your patience as we fix this issue.
Apr 22, 04:51 PDT
Update - Greetings Everyone,

The status remains the same. The solution has been identified, and we are currently actively implementing it. We will ensure that regular updates are provided via the status page until the service is completely restored.

Again, we genuinely appreciate your patience and understanding as we strive to resolve this issue.
Apr 21, 23:54 PDT
Update - Greetings Everyone,

The solution has been identified, and we are currently actively implementing it. We will ensure that regular updates are provided via the status page until the service is completely restored.

Again, we genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 15:34 PDT
Update - Greetings Everyone,

The solution has been identified, and we are currently actively implementing it. We will ensure that regular updates are provided via the status page until the service is completely restored.

Again, we genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 14:17 PDT
Update - Greetings Everyone,

The solution has been identified, and we are currently actively implementing it. We will ensure that regular updates are provided via the status page until the service is completely restored.

Again, we genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 13:21 PDT
Update - Greetings all,

The solution has been identified, and we are currently actively implementing it. We will ensure that regular updates are provided via the status page until the service is completely restored.

We genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 12:23 PDT
Update - Greetings all,

We would like to inform you that the solution we have identified is currently being actively worked on. We will ensure that regular updates are provided on the status page until the service is completely restored.

We genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 10:05 PDT
Update - Greetings all,

We would like to inform you that the solution we have identified is currently being actively worked on. We will ensure that regular updates are provided on the status page until the service is completely restored.

We genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 08:17 PDT
Update - We would like to inform you that the solution we have identified is currently being worked on. We will ensure that regular updates are provided on the status page until the service is completely restored.

We genuinely appreciate your patience and understanding as we strive to resolve this issue.

Regards,
The Reltio Team
Apr 21, 07:45 PDT
Update - Greetings All,

We want to let you know that the solution we identified is currently being worked on. We will make sure to provide regular updates on the status page until the service is fully restored.

We sincerely appreciate your patience and understanding as we endeavour to resolve this matter.

Regards,
The Reltio Team
Apr 21, 07:14 PDT
Update - Greetings All,

We want to let you know that the solution we identified is currently being worked on. We will make sure to provide regular updates on the status page until the service is fully restored.

We sincerely appreciate your patience and understanding as we endeavour to resolve this matter.

Regards,
The Reltio Team
Apr 21, 06:00 PDT
Update - Greetings All,

We want to let you know that the solution we identified is currently being worked on. We will make sure to provide regular updates on the status page until the service is fully restored.

We sincerely appreciate your patience and understanding as we endeavor to resolve this matter.

Regards,
The Reltio Team
Apr 21, 05:08 PDT
Identified - Greetings All,

We would like to inform you that we have identified the issue and are presently engaged in implementing a solution. We will ensure that regular updates are provided on the status page until the service is completely restored.

We sincerely appreciate your patience and understanding as we endeavor to resolve this matter.

Regards,
The Reltio Team
Apr 21, 04:10 PDT
Update - Greetings All,

We wish to inform you that we are actively collaborating with the relevant teams to address the Search Service issue, which is also impacting the RDM service. We will ensure that regular updates are provided on the status page until the service has been fully restored.

We appreciate your patience and understanding.

Regards,
The Reltio Team
Apr 21, 03:18 PDT
Update - Greetings All,

We would like to inform you that our team is actively working to resolve the current incident and minimize its impact. Please rest assured that we are taking all necessary steps to restore full service as quickly as possible.

We will continue to provide regular updates on our status page until the issue is fully resolved.

Thank you for your patience and understanding.

Regards,

The Reltio Team
Apr 21, 03:12 PDT
Update - Greetings All,
We would like to let you know that we are actively working on this incident to reduce its effects. We will provide regular updates on the status page until the service is completely restored.
Regards,
The Reltio Team
Apr 21, 02:15 PDT
Update - Greetings All,

We wish to inform you that we are diligently addressing this incident to minimize its impact. We will ensure that regular updates are made available on the status page until the service has been fully restored.

Regards,
The Reltio Team
Apr 21, 01:38 PDT
Update - Greetings All,

We are diligently addressing this incident to ascertain the root cause and will ensure that regular updates are provided on the status page until the service has been completely restored.

Regards,
The Reltio Team
Apr 21, 00:55 PDT
Investigating - Greetings All,

At approximately 06:26 AM UTC, Reltio identified an issue affecting the Search service, which is affecting the RDM service as well. We have gathered the relevant teams and are actively working to restore the Search Service to normal operations. We will provide regular updates on the status page until the service is fully restored.

We appreciate your patience and understanding as we work to resolve this issue.

Regards,
The Reltio Team
Apr 21, 00:24 PDT
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage