All Systems Operational

About This Site

Please use the below mapping from tenant URLs to specific cloud dashboards:
US Cloud : 361 | test | dev | mpe-03 | prod-usg | test-usg
US Healthcare Cloud: prod-h360 | test-h360 | dev-h360 | na02-prod | na02-test
US Financial Services Cloud A: 361 | test | dev | mpe-03 | prod-usg | test-usg
US Financial Services Cloud B: prod-h360 | test-h360 | dev-h360 | na02-prod | na02-test
European Union Cloud: eu-360 | mpe-01 | eu-dev | eu-test | geu-prod | geu-test | geu-dev
Asia Pacific Cloud: ap-360 | mpe-02 | ap-dev | ap-test
Canada Cloud: gca-prod | gca-test
United Kingdom Cloud: guk-prod | guk-test | guk-dev

US Cloud ? Operational
90 days ago
99.99 % uptime
Today
UI Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service ? Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
99.88 % uptime
Today
US Healthcare Cloud ? Operational
90 days ago
99.99 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service ? Operational
90 days ago
100.0 % uptime
Today
Reltio Integration Hub Operational
90 days ago
99.88 % uptime
Today
US Financial Services Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
SFDC Connector Service ? Operational
90 days ago
100.0 % uptime
Today
European Union Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
Canada Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
United Kingdom Cloud ? Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dataload Operational
90 days ago
100.0 % uptime
Today
Data Storage Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Queues Operational
90 days ago
100.0 % uptime
Today
Activity Log Operational
90 days ago
100.0 % uptime
Today
Matching Service Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
Global Authentication Service Operational
90 days ago
100.0 % uptime
Today
Global Cleanse Operational
90 days ago
100.0 % uptime
Today
Global Reference Data Management (RDM) Operational
90 days ago
100.0 % uptime
Today
Global Tenant Application Console ? Operational
90 days ago
100.0 % uptime
Today
Global Collaboration Service Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
Reltio Support Portal Operational
Microsoft Azure Services ? Operational
90 days ago
97.7 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - The incident has been resolved.
Jul 19, 10:48 PDT
Update - We continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding.
Jul 19, 09:16 PDT
Update - We are continuing to monitor after the fix implementation. An update will be furnished within the next 30 minutes, or earlier.
Jul 19, 07:53 PDT
Update - We are continuing to monitor after the fix implementation. An update will be furnished within the next 30 minutes, or earlier.
Jul 19, 07:24 PDT
Update - We are continuing to monitor after the fix implementation. An update will be furnished within the next 30 minutes, or earlier.
Jul 19, 06:53 PDT
Update - We are continuing to monitor after the fix implementation.. An update will be furnished within the next 30 minutes, or earlier.
Jul 19, 06:20 PDT
Update - We are continuing to monitor after the fix implementation.. An update will be furnished within the next 30 minutes, or earlier.
Jul 19, 05:42 PDT
Monitoring - We have implemented a fix and currently monitoring the environment. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 05:20 PDT
Update - We have implemented a fix and currently monitoring the environment. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 05:19 PDT
Identified - Our team has identified the issue and currently working toward a resolution. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 05:04 PDT
Update - Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 04:49 PDT
Update - Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 04:33 PDT
Update - Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 04:17 PDT
Update - Our team is still in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier. We thank you for your patience and understanding.
Jul 19, 04:00 PDT
Update - We are currently in the process of further investigating the issue at hand. An update will be furnished within the next 15 minutes, or potentially earlier.
Jul 19, 03:44 PDT
Update - Our team is continuing the investigation of the issue. An update will be provided within the next 15 minutes, or possibly sooner. We thank you for your patience and understanding.
Jul 19, 03:26 PDT
Update - Our team is currently continuing the investigation of the issue. An update will be provided within the next 15 minutes, or possibly sooner. We thank you for your patience and understanding.
Jul 19, 03:09 PDT
Update - Our team is currently continuing the investigation of the issue. An update will be provided within the next 15 minutes, or possibly sooner. We thank you for your patience and understanding.
Jul 19, 02:45 PDT
Update - The issue is still being investigated at our end.

The next update will be provided in 15 minutes, or sooner if necessary. We appreciate your patience and understanding.

Jul 19, 02:29 PDT
Investigating - We would like to inform you that we are currently investigating an intermittent issue affecting the Workflow, RDM, and Cleanse services in the US East region. Our engineering team is currently investigating this issue.

The next update will be provided in 15 minutes or sooner if necessary.

Jul 19, 02:11 PDT
Resolved - This incident is now resolved
Jul 19, 00:23 PDT
Update - We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored.

The next update will be provided in 15 minutes, or sooner if required.

Jul 18, 23:56 PDT
Update - We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored.

The next update will be provided in 15 minutes, or sooner if required.

Jul 18, 23:38 PDT
Update - We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored.

The next update will be provided in 15 minutes, or sooner if required.

Jul 18, 23:20 PDT
Update - We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored.

The next update will be provided in 15 minutes, or sooner if required.

Jul 18, 22:42 PDT
Update - We would like to inform you that all Reltio Services in the Azure US Central region have been restored, and our team is currently monitoring the situation. The Microsoft Azure health status for the US Central Region is now showing as green and has also been restored.
 
The next update will be provided in 15 minutes, or sooner if required.

Jul 18, 22:27 PDT
Update - We would like to inform you that Reltio is currently observing the restoration of services and is actively monitoring for any potential decline in performance. Additionally, Microsoft has indicated in their most recent update that services are steadily recovering.

The next update will be shared in 15 minutes, or sooner if necessary.

For further updates, please refer to the Microsoft Azure Status Page.

Jul 18, 22:11 PDT
Update - Reltio is continuing to see recovery of services and we are currently monitoring for any degradation. Also Microsoft in their latest update has mentioned continued recovery of services.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 21:49 PDT
Monitoring - Reltio is continuing to see recovery of services and we are currently monitoring for any degradation. Also Microsoft in their latest update has mentioned continued recovery of services.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 21:33 PDT
Update - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 21:09 PDT
Update - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 20:55 PDT
Update - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 20:40 PDT
Update - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 20:23 PDT
Update - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 20:07 PDT
Update - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 19:51 PDT
Identified - Microsoft has identified the issue. We observe services are starting to recover and are running tests to validate Reltio's environments.

The next update will be provided in 15 minutes, or earlier as events warrant.

Please see the Microsoft Azure Status Page for ongoing updates

Jul 18, 19:36 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 19:04 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 18:48 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 18:30 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 18:14 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 17:55 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. We are monitoring the services at our end. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 17:41 PDT
Update - Current Status: Tenants on Microsoft Azure Cloud (US Central region) are experiencing a service outage—please see Microsoft Azure Status Page for ongoing updates. Our team is working with the Microsoft Azure team diligently to restore service. The next update will be provided in 15 minutes, or earlier as events warrant.

Azure Status Page: https://azure.status.microsoft/en-us/status

Jul 18, 17:25 PDT
Update - We are continuing to investigate this issue.
Jul 18, 17:13 PDT
Update - Current Status: We are aware of this issue and have engaged multiple teams to investigate. As part of the investigation, we are reviewing previous deployments, and are running other workstreams to investigate for an underlying cause. The next update will be provided in 60 minutes, or as events warrant.


This message was last updated at 23:45 UTC on 18 July 2024

Jul 18, 17:08 PDT
Update - Current Status: We are aware of this issue and have engaged multiple teams to investigate. As part of the investigation, we are reviewing previous deployments, and are running other workstreams to investigate for an underlying cause. The next update will be provided in 60 minutes, or as events warrant.


This message was last updated at 23:45 UTC on 18 July 2024

Jul 18, 16:53 PDT
Investigating - Microsoft Azure services outage:
https://azure.status.microsoft/en-us/status

Investigating issues in the Central US region

Impact Statement: Starting at approximately 21:56 UTC on 18 Jul 2024, a subset of customers may experience issues with multiple Azure services in the Central US region including failures with service management operations and connectivity or availability of services.

Current Status: We are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

This message was last updated at 23:17 UTC on 18 July 2024

Jul 18, 16:40 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.