We are glad to inform that the incident has been resolved.
Posted Oct 16, 2024 - 08:35 PDT
Monitoring
A fix has been implemented as of 8:15 PM IST and the issue has been resolved. We are currently monitoring the services.
Posted Oct 16, 2024 - 07:57 PDT
Update
Our team is continuing to investigate the issue. We will keep you informed with updates as we make headway.
You can expect the next update in 15 minutes or sooner, depending on any new developments. We appreciate your patience and understanding.
Posted Oct 16, 2024 - 07:30 PDT
Update
Our team is still looking into the issue. We will keep you informed with updates as we make headway.
You can expect the next update in 15 minutes or sooner, depending on any new developments. We appreciate your patience and understanding.
Posted Oct 16, 2024 - 07:15 PDT
Update
Our team is still looking into the issue. We will keep you informed with updates as we make headway.
You can expect the next update in 15 minutes or sooner, depending on any new developments. We appreciate your patience and understanding.
Posted Oct 16, 2024 - 07:01 PDT
Update
Our team is still investigating the issue. We will continue to provide updates as we make progress.
The next update is in 15 mins or sooner based on the developments. Thank you for your patience and understanding.
Posted Oct 16, 2024 - 06:44 PDT
Update
Our team is still investigating the issue. We will continue to provide updates as we make progress.
Thank you for your patience and understanding.
Posted Oct 16, 2024 - 06:16 PDT
Investigating
We would like to inform you that we are aware of the RDM Lookup resolving error users are encountering on the Reltio UI starting around 4:30 PM IST. Please be assured that we are actively investigating this issue. The next update will be provided in approximately 15 minutes or sooner, depending on the latest developments.
Posted Oct 16, 2024 - 05:47 PDT
This incident affected: US Cloud (Reference Data Management (RDM) Service), China Cloud (Reference Data Management (RDM) Service), US Healthcare Cloud (Reference Data Management (RDM) Service), European Union Cloud (Reference Data Management (RDM) Service), Asia Pacific Cloud (Reference Data Management (RDM) Service), Canada Cloud (Reference Data Management (RDM) Service), United Kingdom Cloud (Reference Data Management (RDM) Service), and US Financial Services Cloud (Reference Data Management (RDM) Service).