Export Job is stuck

Incident Report for Reltio

Resolved

Greetings All,

We have confirmed that the export job issue has been resolved and have successfully restored the service to normal operations. This incident is now resolved.

Thank you for your patience and understanding throughout this process.
Posted Jul 10, 2025 - 04:01 PDT

Monitoring

Greetings All,

We would like to inform you that we have successfully resolved the export job issue. We are currently monitoring the service closely to ensure stability and normal operations. If any further actions are needed, we will notify you immediately

Thank you for your continued patience and understanding.

Regards,
The Reltio Team
Posted Jul 10, 2025 - 02:52 PDT

Identified

Greetings All,

This is a follow-up to inform you that we have identified the issue and our teams are diligently working to restore the export job to normal operations. We are committed to providing regular updates on the status page until the service is fully restored.

Thank you for your continued patience and understanding.

Regards,
The Reltio Team
Posted Jul 10, 2025 - 02:33 PDT

Investigating

We have noticed that export jobs are currently experiencing delays. Our team is looking into the matter to determine the underlying cause and to restore normal operations as quickly as we can. Thank you for your understanding, and we will keep you updated as we make progress.
Posted Jul 10, 2025 - 01:45 PDT
This incident affected: Global Tenant Application Console.