Reltio _connections API failures in EU for specific tenants

Incident Report for Reltio

Resolved

We experienced an incident on July 28th, beginning at 8:39 a.m. UTC, during which API calls related to _connections were failing in the euprod-01 and eu-test environments for a specific set of tenants. The incident was fully resolved by 1:57 p.m. UTC. We appreciate your patience and regret any inconvenience caused during this period.

Posted Jul 28, 2025 - 01:30 PDT