Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2023 - 01:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 16, 2023 - 14:09 PDT
Scheduled
As part of our planned maintenance, the Reltio Technical Operations Team will be performing an upgrade of the Reltio Cloud Kubernetes Cluster routing service. This upgrade will require a 30 minutes of full tenant downtime only for the tenants located in Reltio US AWS HIPAA Cloud.
This upgrade will take place on Saturday October 21 2023, and will start at 1 AM PDT (4 AM ET). There is no action you need to take before or after these upgrades.
Please see the full details below. What: Upgrade of Reltio Cloud Kubernetes Cluster routing service When: Saturday October 21 2023, and will start at 1 AM PDT (4 AM ET)
Where: This maintenance will only impact tenants on the next environments in Reltio US AWS HIPAA Cloud: prod-h360.reltio.com test-h360.reltio.com dev-h360.reltio.com Estimated Duration: 30 minutes on the date mentioned.
Impact: Reltio Connected Data Platform will be unavailable for any operations during the entire period of maintenance window
Why: This upgrade will improve the stability of the Reltio API and UI connectivity and prevent any possible increase in the latency on that layer.
Who is affected: All users and 3rd-party services using Reltio API and UI in any of the 3 environments mentioned above.
Action: There is no action you need to take before or after these upgrades.
Upon completion of the upgrade, a notification will be sent via the Reltio Status page. Please register on the Reltio Status page to subscribe for this and future notifications of system status. Please reach out to Reltio Support with any questions.
Posted Oct 09, 2023 - 16:36 PDT
This scheduled maintenance affected: US Healthcare Cloud (UI, API, Dataload, Data Storage, Export, Search, Queues, Activity Log, Matching Service, Workflow API, SFDC Connector Service) and US Financial Services Cloud (UI, API, Dataload, Data Storage, Export, Search, Queues, Activity Log, Matching Service, Workflow API, SFDC Connector Service).