Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 06, 2023 - 09:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 03, 2023 - 15:23 PDT
Scheduled
Hello All,
Maintenance starts Saturday, October 7th at 12 AM Singapore Standard Time (that is Friday October 6th 2023, 9 AM PDT)
As part of our planned maintenance, the Reltio Technical Operations Team will be performing an upgrade of the Reltio Cloud Kubernetes Cluster routing service. This upgrade will require a 30 minutes of full tenant downtime. This upgrade will take place on Saturday, October 7th at 12 AM Singapore Standard Time (that is Friday October 6th 2023, 9 AM PDT). There is no action you need to take before or after these upgrades.
Please see the full details below.
What: Upgrade of Reltio Cloud Kubernetes Cluster routing service
When: Saturday, October 7th at 12 AM Singapore Standard Time (that is Friday October 6th 2023, 9 AM PDT)
Where: This maintenance will only impact tenants on the next environments in Reltio APAC AWS Cloud in Singapore: ap-360.reltio.com ap-test.reltio.com
Estimated Duration: 30 minutes on the date mentioned.
Impact: Reltio Connected Data Platform will be unavailable for any operations during the entire period of maintenance window
Why: This upgrade will improve the stability of the Reltio API and UI connectivity and prevent any possible increase in the latency on that layer.
Who is affected: All users and 3rd-party services using Reltio API and UI in any of the 2 Reltio AWS environments in Singapore mentioned above.
Action: There is no action you need to take before or after these upgrades.
Upon completion of the upgrade, a notification will be sent via the Reltio Status page. Please register on the Reltio Status page to subscribe for this and future notifications of system status.
Best Regards, Reltio
Posted Sep 26, 2023 - 13:23 PDT
This scheduled maintenance affected: Asia Pacific Cloud (UI, API, Dataload, Data Storage, Export, Search, Queues, Activity Log, Matching Service, Workflow API).